When we are dealing with a hurting and broken spirit their defenses can be so strong against others that the slightest word spoken can send them into a frenzy.
They will spew out excuses and accuse you of accusing them. They will avoid you, or lash out at you for no apparent reason.
When someone is in this state of mind, nothing you do or say will change their behavior. You must know that this is a battle within themselves that only they can fight and win.
Show empathy, but do not offer solutions to them. At this stage they need to find their own solutions, without others pointing out what needs to be done.
Most of the time they already know what needs to be done they are just not ready to make the change.
When they are ready, they will seek out the help they need . No body can grow for another. When their lives are broken to the place where it cannot be fixed, they will seek after new beginnings. This is when they will be open to the truth.
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